Last Updated: October 2026
Website: shadowsparanormal.co.uk
Operator: Shadows Paranormal ("we", "us", "our")
1.1. These Terms and Conditions ("Terms") govern your use of the website shadowsparanormal.co.uk ("the Site") and any services, event tickets, media, or content offered through it by Shadows Paranormal.
1.2. By accessing, browsing, or purchasing tickets through this Site, you agree to be bound by these Terms, our Privacy Policy, and any event-specific rules provided to you. If you do not agree to these Terms, you must cease using the Site immediately.
2.1. Entertainment Purpose: All events, ghost hunts, investigations, articles, media, and services provided by Shadows Paranormal are provided strictly for historical, educational, and entertainment purposes only.
2.2. No Guarantees: Shadows Paranormal cannot guarantee the occurrence of paranormal phenomena, supernatural activity, or specific experiences during any event or investigation.
2.3. Not Professional Advice: Information provided on the Site or during events does not constitute medical, psychological, legal, or religious advice.
3.1. All content on this Site—including but not limited to text, graphics, logos, images, audio clips, video recordings, investigation logs, and software—is the property of Shadows Paranormal or its content suppliers and is protected by UK and international copyright laws.
3.2. You may view, download, and print pages from the Site for your personal, non-commercial use only. You must not:
4.1. Age Restrictions: Unless explicitly stated otherwise on a specific event listing, all events organized by Shadows Paranormal are strictly for individuals aged 18 and over. Proof of age may be required at the venue.
4.2. Health and Safety: Paranormal investigations frequently take place in historical, unlit, uneven, or dilapidated locations. Attendees must:
4.3. Alcohol and Substance Policy: We operate a strict zero-tolerance policy regarding alcohol and illegal substances. Anyone deemed to be under the influence of alcohol or drugs will be refused entry or removed from the event immediately without a refund.
4.4. Code of Conduct: Respectful behavior towards staff, venue owners, fellow attendees, and the location is mandatory. Aggressive, disruptive, or unsafe behavior will result in immediate ejection without refund.
5.1. Consumer Rights: In accordance with UK Consumer Contracts Regulations, you have the right to cancel ticket purchases within 14 days of booking, provided the event date is not within that 14-day window.
5.2. Non-Refundable Tickets: Bookings made within 14 days of the scheduled event date, or cancellations requested after the 14-day cooling-off period, are non-refundable and non-transferable unless agreed in writing by Shadows Paranormal.
5.3. Event Cancellation by Us: If an event is cancelled due to unforeseen circumstances (e.g., severe weather, venue closure, force majeure), you will be offered an alternative date or a full refund of the ticket price. Shadows Paranormal is not responsible for secondary expenses (such as travel or accommodation).
6.1. If you upload or submit comments, photos, ghost stories, or investigation evidence to the Site, you grant Shadows Paranormal a non-exclusive, royalty-free, worldwide license to display, modify, and distribute that content on the Site and social channels.
6.2. You must not post content that is unlawful, defamatory, abusive, offensive, or infringing on third-party intellectual property rights.
7.1. Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under English law.
7.2. Subject to Section 7.1, Shadows Paranormal shall not be liable for:
This Site may contain links to third-party websites or services. Shadows Paranormal has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites.
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and store your personal data in compliance with the UK GDPR and the Data Protection Act 2018.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.